Frequently asked questions

How fast can I go live?

Widget embed: 5 minutes. WhatsApp Business API number: usually approved within 48 hours (guided wizard).

Do I need the WhatsApp Business API?

For WhatsApp agents, yes — we set it up with you via 360 Dialog. The website chat widget works instantly without it.

Will the AI give wrong answers?

It answers only from your connected data (FAQs, inventory, calendars, policies). Unknown questions go to humans. That rule is architectural.

Is my data isolated from other customers?

Yes — every API request is scoped by your license to YOUR widgets. There is no cross-tenant endpoint, period.

Does it slow down my WordPress site?

No — one script line and an hourly cached stats call. Effectively zero performance impact.

Can I use my existing WhatsApp number?

Yes. We migrate it to the Business API with you; your history and number stay.

What happens if I cancel?

Widgets run to the end of the paid period, then pause. Your data stays safe and exportable.

Which languages does the AI support?

It replies in the customer's language automatically — Bengali, English, Lao, and 50+ more.

Can agencies white-label it?

Yes — Agency plan: your branding on the CRM, per-client widget isolation, centralized billing.

Free plan · No credit card

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